After my post here about the problems I had with my John Lewis Partnership card I had a message from John Lewis Customer Services on Twitter to contact a 'senior manager' at the Financial Services.That was easier said than done.First I had a rather long-winded conversations with a rather unpleasant … [Read more...]
End of a Beautiful Relationship or How John Lewis Is No Longer My Favourite Store
A couple of days ago I bought some kitchen stuff from the John Lewis web site. The next day I received an email saying, 'Your order has now been cancelled. You do not need to take any further action.' I was puzzled; I wanted the goods. There was a number to call.John … [Read more...]
