This email popped into my inbox yesterday morning:
I’m struggling to find the words to reply to this email. I guess I could point out that the tone of the communication is quite aggressive and that this completely tallies with the reception we had at the restaurant.
Or I could say that the blog was a result of how the evening appeared to me the next day, and that unfortunately due to the lack of service the food didn’t play as big a role in my mind as it should have done.
Or that as a private blogger – just like any food and restaurant critic – I am not in the habit of contacting any establishment before I write a post about them. Besides, I would have thought that any business with a brand would set up a Google Alert or similar to monitor their brand awareness.
Finally I might say that my aim was certainly not to ‘slate’ the restaurant. I merely expressed my opinion as a normal restaurant goer about the experience at this Soho restaurant.
But, you know what, just like they couldn’t be bothered to greet us when we arrived or make any amends about moving us about, I don’t think I can be bothered to reply to their email.